Verdict: it is worth complaining


This blog post is by Nicola Baird sharing ideas about thrifty, creative and eco-friendly ways to raise children. This post looks at the results of one complaining letter  For more info about parenting see my book Homemade Kids, or for my website click here. Pix are of Nell with voucher and then with an armful of crisps…

If you read the blog entry when Nell complained about getting the wrong sort of crisps in her crisp packet see link here, you will know that this 11 year old knows how to complain. Lots of you shared your experiences of reimbursement from companies, often very generous.

My dad was outraged when he asked a company to check if they’d lost an employee as he thought he’d found a fingernail in his packet of soup and wondered  if the body might be stuck in a vat in their factory in Hemel Hempstead. Strangely he didn’t get a reply. He did dine out on the anecdote though…

Nell has done better. She’s stuck gold though with vouchers for £3.50 which allowed her to buy 15 packets of Walkers crips (quite a few were on special offer). Her dad has just pointed out that Nell’s the only one in the family is making writing pay… oh dear!

Walking home from the shop Nell admitted she likes complaining and plans to do it again. “I’m going to weigh the packets to see if the right amount has been put in, I’m going to see if they are the wrong flavour or if the size doesn’t match up.” It’s scary what a child focussed on crisp excess might be prepared to do…

For April Fool’s day I plan to wait until she complains about the taste of the veg on her plate – carrots or courgettes are current pet hates. Then I will offer a voucher instead – for DIFFERENT veg. At least it will make me laugh.

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